Once your order is placed, you will receive a confirmation email. When your order ships, we send a second email with a tracking number so you can monitor your package in real time. If you didn’t receive these emails, check your spam folder or contact us at info@waveoutwear.com.

If you need to change, update, or cancel your order, please contact us as soon as possible. We can only make changes before the order is processed or shipped. Once it has been shipped, modifications are no longer possible.

If you receive an incorrect product, please email us at info@waveoutwear.com with your order number and a photo of the item you received. We’ll correct the mistake quickly by sending the right product or arranging a replacement.

If your order shows as delivered but you didn’t receive it, first check with neighbors or your local carrier office. If you still can’t locate the package, contact us with your order number. We will help investigate the issue and work toward a solution.

At Wave Out Wear, all orders are usually processed within 1–3 business days after your payment is confirmed. During busy times—like holidays, sales, or special promotions—processing may take a little longer, but we always try our best to prepare and ship your order as quickly as possible.

We provide standard and expedited shipping options at checkout.

• Standard shipping typically takes 3–7 business days depending on your location and carrier speed.
  
• Expedited shipping usually arrives within 1–3 business days for a faster delivery experience.
  
  You can choose the option that works best for your schedule and budget.

Yes! Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to follow your package every step of the way until it arrives at your doorstep.

Please double-check your address before placing your order. Wave Out Wear is not responsible for delays or misdeliveries caused by incorrect addresses.

If you realize you’ve made a mistake, contact us immediately at info@waveoutwear.com. If your order hasn’t shipped yet, we will do our best to update it.

Once your order leaves our facility, delivery times depend on the shipping carrier. Occasionally, delays may occur due to weather, heavy shipping volume, or unforeseen issues. While these delays are outside our control, we’ll always do our best to help. You can reach out to us anytime if you need support or updated information.

If your package is lost, delayed unusually, or arrives damaged, please contact us right away at info@waveoutwear.com. We will work directly with the shipping carrier and assist you in resolving the issue promptly so you receive the support and solutions you deserve.

At Wave Out Wear, our products are made using high-quality, comfortable, and durable materials designed for everyday wear. We focus on fabrics that feel great on the skin and hold up well over time, even with frequent use. Material details can be found on each product page.

Yes, our products are designed to fit true to size, but fit may vary slightly depending on the style. To help you choose the right size, each product page includes a size guide with accurate measurements. If you're unsure, feel free to contact us and we’ll help you pick the best fit. We highly recommend that you use the size guide for the Hoodies because the size can vary depending on the design (oversized vs a regular style).

To maintain the quality and longevity of your clothing, we recommend machine washing with cold water, using mild detergent, and air drying when possible. Avoid bleach and high heat, as they may damage the fabric. Specific care instructions are included on each product label.

Yes! We are always working on introducing new designs, styles, and collections to offer the latest trends in beach and casual fashion. Be sure to check back regularly and follow us on social media to stay updated on new arrivals.